Privacy Policy

Last updated: 12/19/25

SHATTR (“we”, “our”, “us”) is committed to protecting the privacy and personal data of our community members. This Privacy Policy explains how we collect, use, store, and protect personal information when you access or use the SHATTR web platform and mobile application (the “Platform”).

For purposes of applicable data protection laws, SHATTR is the data controller responsible for personal information processed through the Platform.

By registering for or using the Platform, you agree to the collection and use of information in accordance with this policy.

1. Personal Data We Collect

1.1 Information provided during registration

To create and manage a user account, we collect:

First name

Last name

Email address

Providing this information is required to access the Platform.

1.2 Information shared during platform use

When using the Platform, members may voluntarily share content such as:

Posts and comments

Event participation

Uploaded media

Profile information

Members may choose to share sensitive personal information (e.g. beliefs, background, or experiences). By doing so, members consent to the processing of that information within the Platform.

2. Purpose of Data Processing

We process personal data to:

Provide access to the SHATTR Platform and services

Manage community participation and events

Deliver educational and coaching-related content

Communicate important updates

Improve the Platform experience

Comply with legal obligations

Personal data is processed based on member consent, contractual necessity to provide the Platform and related services, and compliance with applicable legal obligations.

3. Data Retention

Personal data is retained only for as long as a member maintains an active account.

Upon termination of membership, personal data and user-generated content may be deleted or retained as required for legal, operational, or record-keeping purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

Access to personal data is restricted to authorized personnel and trusted service providers who are contractually obligated to maintain confidentiality.

5. Sharing of Personal Data

We do not sell personal data.

We may share personal data with trusted service providers for:

Hosting and infrastructure

Email communications

Payment processing

Platform support and analytics

These service providers receive only the personal data necessary to perform their services and are contractually required to protect it and use it solely on SHATTR’s instructions.

Our service providers may include cloud hosting providers, email delivery services, payment processors, and platform support tools. A current list of key service providers is available upon request.

Personal data may also be disclosed if required by law or to protect the rights, safety, or property of SHATTR, its members, or others.

6. Cookies and Tracking

The Platform may use cookies or similar technologies, including those used by SHATTR and its service providers, to support platform functionality, performance, and analytics. Members can manage cookie preferences through their browser settings.

7. Your Rights

Members have the right to:

Access their personal data

Request correction or deletion

Restrict or object to processing

Request data portability

Withdraw consent at any time

Requests can be made by emailing:
[email protected]

Members may also lodge a complaint with their local data protection authority if they believe their rights have been violated.